SAP S4HANA Service Management Training | SAP S4HANA Service Management Online Training

SAP S4HANA Service Corporate Training | SAP S4HANA Service Management Corporate Training

SAP S4HANA Service 2023 Training | SAP S4HANA Service Management 2023 Training

SAP S4HANA Service 2023 Online Training | SAP S4HANA Service Management 2023 Online Training

ExpertSoft Training provides comprehensive SAP S/4HANA Service Management Training designed to help professionals master service processes in S/4HANA. Our SAP S/4HANA Service Management Online Training covers key topics such as service contracts, service orders, resource planning, billing, and integration with logistics and finance. This course is ideal for consultants, business users, and managers who want to optimize after-sales service and customer support using S/4HANA. With practical case studies, hands-on exercises, and real-time scenarios, participants gain in-depth knowledge to handle complex service management tasks. Our SAP S/4HANA Service Management Certification Training prepares learners for certification and equips them with skills to excel in SAP service projects. Flexible schedules, expert trainers, and career-focused training ensure success.

We provide the latest version system access with excellent speed and 24×7 support, ensuring a seamless learning experience. Classes are delivered online via GoToMeeting and WebEx, making it easy to learn from anywhere. Our SAP S/4HANA Service Management Training is trusted by thousands of learners across the USA, UK, Singapore, India, South Africa, Australia, New Zealand, and Dubai. We also troubleshoot issues in real time and address queries during and after the training sessions.

After completing the course, we support you in clearing interviews and guide you to achieve SAP S/4HANA Service Management Trainingfor better career opportunities. We ensure 100% satisfaction with our training approach, offering the best quality real-time online training that prepares you for both practical project scenarios and professional growth. Our commitment goes beyond course completion, providing you with the confidence and expertise to succeed in the SAP domain.

 

SAP S4HANA Service Management (SM) Training Content

Module 1: Overview of SAP S/4HANA Service

Topic 1: SAP S/4HANA Service Management Business.

Topic 2: SAP S/4HANA Service Management Solutions from SAP.

Topic 3: Setting Up your Own SAP S/4HANA Demo System Quickly and Cheaply.

Module 2: UI Clients for SAP S/4HANA Service

Topic 1: Using UI Clients for SAP S/4HANA Service.

Module 3: Organization
Topic 1: Describing & Displaying the Organizational Structure.
Topic 2: Describing Internal & External Business Partners.

Module 4: Master Data in SAP S/4HANA Service
Topic 1: Describing & Displaying Products.
Topic 2: Structuring & Displaying Technical Objects & BOMs.
Topic 3: Customer Master Data (Business Partner).
Topic 4: Material, Serial Number & Asset.
Topic 5: Maintenance Plan, Task List & Service Order Template.
Topic 6: Pricing.

Module 5: SAP S/4HANA Interaction Center
Topic 1: Using Interaction Center in SAP S/4HANA.

Module 6: On-Site Service
Topic 1: Using Service Requests.
Topic 2: Using Service Order Quotations & Solution Quotations & Product Bundle.
Topic 3: Using SAP S/4HANA Service Order Management.
Topic 4: Using Service Confirmations.
Topic 5: Carrying Out Service Billing.
Topic 6: Reservation & Purchase Requisition.
Topic 7: Field Service Management (On-Site Maintenance Service).
Topic 8: Other Related Features (Service Order Templates & Bills of Materials)

Module 7: In-House Repair
Topic 1: Carrying Out In-House Repairs (Depot Repairs).

Module 8: SAP S/4HANA Service Contracts
Topic 1: Understanding the Concept of Service Contracts.

Module 9: SAP S/4HANA Service Maintenance Plan & Recurring Service
Topic 1: Creating Service Order Templates & Maintenance Plans.
Topic 2: Scheduling Maintenance Plans

Module 10: Integration to Sales
Topic 1: Using Integration to Sales Order.

Module 11: Service Monitoring & Analytics in SAP S/4HANA Service
Topic 1: Using Embedded Analytics in SAP S/4HANA Service.
Topic 2: SAP Analytics Cloud

Module 12: Real Time Scenarios and Advance Topics
Topic 1: Advance shipment from stock to Techincain Consignment stock
Topic 2: Advance shipment from Procurement
Topic 3: Return Unused to Parts from Technician
Topic 4: Equipment Master
Topic 5: Categorization schema
Topic 6: Dropship Business Scenarios
Topic 7: Controlling, FSM, SD, MM, PM and HR integrations

Module 13: SAP S4HANA Service Module Configurations

Topic 1: Organizational Setup -Service Organization, Service teams and Positions along with mapping with Sales Organization, Sales Office and Sales Group

Topic 2: Business Partner Configuration - Customer, Contact Person, Vendor and Employee

Topic 3: Setup Service Products and Technical Objects

Topic 4: Service Transaction setup
     1.  Service Contract
     2.  Service Quotation
     3.  Solution Quotation
     4.  Service Order
     5.  Service Order Template
     6.  Service Confirmation
     7.  Service Contract Extended Warranty

Topic 5: Sales Document – Billing Request Document (BDR)

Topic 6: Setup Billing Document related to Service process Invoices

Topic 7: Configuration of Billing Plans for Contracts

Topic 8: Item Category determinations for all Transaction with different Item Categories

Topic 9: Copy Control for Transaction and Item Categories

Topic 10: Configuration of Organizational Data Determination

Topic 11: Configuration of Partner Functions

Topic 12: Configuration of Text Determination

Topic 13: Configuration of Status Profile

Topic 14: Configuration of Action Profile

Topic 15: Configuration of Date Profile

Topic 16: Configuration of Service Profile and Response Profile

Topic 17: SLA Profile, Warranty check Profile and determinations

Topic 18: Setup Output Control and BRF+

Topic 19: Pricing Procedure Determination for Service Contract, Service Quotation and Service Order

Topic 20: Pricing Indicator, Pricing Agreement and other Pricing Cost related setups

Topic 21: Subject Profile

Topic 22: Categorization schema

Topic 23: Alerts Management

Topic 24: Setup Logistics Integration

Topic 25: Setup Finance Integration

Topic 26: Setup Web Client / Interaction setup – Business roles for different Service Process

Topic 27: Fiori – Service Process Apps settings

Topic 28: Complete Configuration of Advance shipment from stock to Technician Consignment stock

Topic 29: Advance shipment from Procurement

Topic 30: Return Unused to Parts from Technician

Topic 31: Configuration of External Service 

 

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  • Professional training accomplished the past 12 years
  • Training courses are designed as per the current industry standards
  • After training complication candidate can go for certification exams
  • Trainers are certified professionals with 20 years of experience