ExpertSoft Trainings provides SAP Solution Manager Online Training with certified experienced IT professionals who has more then 10+ Years of real time experience. Our trainers has good training experience on SAP Solman so that best quality output will be delivered. Our faculty is dedicated so that we can complete your course as per the schedule given Daily/Weekly at your convenience. We also allow you to record the classes from your end so that you can refer the classes once again when ever is required.
We provide the Latest Version System Access with very good speed and 24*7 Support as well. We provide classes through online by using Gotomeeting and Webex Systems. We also give Interview support & Technical support. We satisfied 1000's of Customers from different location USA, UK, SINGAPORE, INDIA, SOUTH AFRICA, AUSTRALIA, NEW ZEALAND, DUBAI. We trouble shoot your problems while you are working we address your questions during the Online SAP Solution Manager Training even after the course completion.
After completion of your course we will help you to clear your interviews and also assist you to get certified on SAP SM. We will give you 100% Satisfaction and We provide the best quality real time online training.
Course content
Module 1: SAP Solution Manager Overview
Topic 1: Introduction to SAP Solution Manager
Topic 2: Evolution of SAP Solution Manager
Topic 3: Need for SAP Solution Manager
Topic 4: Support for ITIL Process
Module 2: SAP Solution Manager Tools and functionalities
Topic 1: Overview of SAP Solution Manager Functionalities in operation
Module 3: Installing SAP Solution Manager
Topic 1: Sizing
Topic 2: Hardware and Software Requirements
Topic 3: Installation Procedures
Module 4: Technical Configuration
Topic 1: Initial and Basic Configuration
Topic 2: Creation of System Landscape
Topic 3: Generation of RFC destinations
Topic 4: Creation of Logical Component
Topic 5: Establish Connection from Satellite Systems to Solution
Topic 6: Manager System
Module 5: Maintenance Optimizer
Topic 1: Overview of Maintenance Optimizer
Topic 2: Configuration and use of Maintenance Optimizer
Module 6: Early Watch Alert
Topic 1: Overview of Early Watch Alert Function
Topic 2: SDCCN Activation
Topic 3: Configuration Early Watch Alert Session
Module 7: Monitoring in SAP Solution Manager
Topic 1: Overview of monitoring concepts
Topic 2: Overview and Configuration of CCMS
Topic 3: Integrates solution manager system with CCMS
Topic 4: Solution Monitoring
Topic 5: Business Process Monitoring
Module 8: Service Desk
Topic 1: Overview of Service Desk concepts
Topic 2: Basic configuration
Topic 3: Processing of a Service Ticket in the Support Organization
Topic 4: Create Service Desk Message from Satellite Systems
Module 9: Change Request Management
Topic 1: Overview of Change Request Management
Topic 2: Overview of various elements of Change Request Management
Topic 3: Issue Management
Topic 4: Project Management
